Terms of Service for Repairs
90-Day Limited Warranty
Phone Medics Plus Smartphone Repair (“PHONE MEDICS PLUS”) warrants all repairs and parts free of defects in materials and workmanship for a period of 90 days from the date of purchase. If the unit should malfunction, it must be returned to PHONE MEDICS PLUS store or service center for evaluation and all costs of shipping shall be borne solely by the customer. PHONE MEDICS PLUS’s Customer Service Department will diagnose the repair immediately upon receipt. Upon examination by PHONE MEDICS PLUS, if the unit is found to be defective it will be repaired or replaced at no charge. PHONE MEDICS PLUS’s warranty, however, does not apply to defects resulting from any action of the customer, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, repair by someone other than PHONE MEDICS PLUS, use of any other product other than PHONE MEDICS PLUS products, or unauthorized modification. This warranty is VOID if the unit shows evidence of any misuse or mishandling, including but not limited to being tampered with (broken seal), being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; abuse or other operating conditions outside of PHONE MEDICS PLUS’s control. Software warranty applies to factory restores, backups, jailbreaks, unlocks, performed by PHONE MEDICS PLUS, and applies to computers, laptops, cellular phones, etc. Warranty is VOID, however, if customer performs any software modifications not limited to restore, updating software on the device, downloading unauthorized or unapproved software, viruses, malware, spyware, or attempts to modify any software that has been installed by PHONE MEDICS PLUS. PHONE MEDICS PLUS reserves the right to VOID any warranty if any improper software installations or modifications have been made after customer has left the store location. This warranty is non-transferable (for example this warranty does not apply to any purchaser who bought the product from a customer of PHONE MEDICS PLUS, or a reseller or distributor not authorized by PHONE MEDICS PLUS, including but not limited to purchases from internet auction sites).